Personal Data Processing Policy

1. Purpose

This policy aims to inform users about the collection, use, storage, and protection of personal data by 360 Health Data, in compliance with Law 1581 of 2012 and Decree 1377 of 2013.

2. Data Controller

360 Health Data S.A.S. Email:: info@360healthdata.com Address: Calle 7D # 43A 99 – Edificio Almagrán, décimo piso / Medellin, Colombia

3. Types of Personal Data Collected

We collect the following categories of personal data:

Identification data (full name, specialty)

Contact information (email, phone number)

Usage data (platform activity, preferences)

4. Purpose of Data Processing

We process your personal data for the following purposes:

To provide and improve our services

To respond to your inquiries and provide support

To send communications, if you have given your consent

To comply with legal obligations

To personalize your experience on our platform

To perform internal analysis and studies to improve service quality

5. Data Subject Rights

You have the right to:

Access, update, and rectify your personal data

Request the deletion of your data when appropriate

Revoke your consent at any time

Submit complaints to the Superintendence of Industry and Commerce (SIC) for violations of the regulations

Obtain a copy of the personal data processed

To exercise these rights, you can contact us via email at info@360healthdata.com.

6. Authorization for Data Processing

Before collecting your personal data, we will request your express authorization, which may be obtained through forms, checkboxes, or other means.

7. Data Security

We implement appropriate security measures to protect your personal data and prevent unauthorized access. These measures include access controls, encryption, and internal security policies.

8. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes mentioned or as required by law.

9. Data Transfer

If personal data is transferred outside of Colombia, we will ensure that the receiving country complies with adequate data protection standards, or we will obtain your prior authorization.

10. Policy Changes

This policy may be updated, and any significant changes will be communicated through our website or platform. We recommend that you review this policy periodically.

11. Contact

If you have any questions or concerns regarding this policy, you can contact us at:
Email: info@360healthdata.com
Address: Calle 7D # 43A 99 – Edificio Almagrán, décimo piso / Medellín, Colombia